Toyota Prius! And The Problem With Car Dealers
Let me start by saying that I love our new car. We were on this waiting list that was supposed to go until November, but apparently since we wanted the less expensive version, and were more open to all the different choices (color etc) we got pushed way up front in the line and ended up getting our car in July. Pretty awesome.
(… picture here forthcoming …)
Having gotten that out of the way, allow me to expound on the problem with car dealers[1]. The problem is that they spend so much time screwing with you, that when they actually do make a real mistake (as opposed to just messing with your head) you immediately look for the way in which they are trying to squeeze more money out of you. Like a lemon. A money lemon.
The thing about it is, it has to make their job more miserable as well. I mean I am a pretty even keeled person who is pretty easy to roll (personally, not professionally) but when I get a call from them claiming that I didn’t pay enough money FOR THE CAR I ALREADY BOUGHT, I immediately am yelling at the guy “DUDE NOT COOL!”. Idiots.
Turns out the slip they gave the service department had a different number than the actual receipt we had. I suppose this is better than them not installing the correct feature. I really do think it was a clerical error on their part. But still. Maybe look into it a little before calling the customer.
[1] This is a long, but extremely well written account of life as a car salesman. I really enjoyed reading it, and it actually made me feel a bit better towards car salesmen. (And yes it is men. If there was ever a more testosterone induced job, I don’t know what it is. Arms dealers maybe?) The article also armed me to deal a bit better with this most recent purchase experience. (Heh, hunting down the dealer while he was killing time to make us sweat was pretty fun. In retrospect.)